Planet Tea Loose Leaf Organic Tea | Empress Jasmine Tea Golden Gait Mercantile

Fast Shipping with Professional Packaging

Due to our longstanding partnership with UPS FedEx DHL and other top global carriers, we can provide various shipping options. Our warehouse personnel will pack each item according to our strict requirements. Prior to shipping, your goods will be thoroughly examined and securely secured. We ship to thousands clients each day across multiple countries. This shows our commitment to becoming the largest online retailer in the world. Both Europe as well as the USA have warehouses and distribution centres.

Note: Orders that include more than one item are assigned a processing period in accordance with the item.

Prior to shipment, all purchased products will be thoroughly inspected. The majority of orders are shipped within 48 hours. The delivery time will be between 3 and 7 working days.

Returns

Due to multiple parties, including the factory and the warehouse, we are unable to completely manage our stock. The actual levels of stock can change at any time. Be aware that it is possible that your order could become unavailable even after you've placed your order.

Our policy is valid for 30 days. If it's been more 30 days since you purchased your item We're sorry to say that we can't offer you a complete refund or exchange.

To be eligible for a return, your product must be unopened and in the same condition as when you received it. It should also be returned in the original packaging.